From adding delivery options and new product offerings to pivoting to ecommerce sales or adding new services, small and midsize businesses (SMBs) everywhere are looking for smart ways to adapt their businesses to a shifting landscape. But before they shake things up, they’ve also got to make sure the culture of the business will support new changes.

This insightful, forward-looking webcast will address important questions about how businesses need to adapt. What does it take to build a culture of change? Why will that be important in our “next normal?” And how does technology enable this change? Small business expert, speaker, and Inc. contributor Damon Brown, author of The Bite-Sized Entrepreneur, will speak with small business experts about the essential components of creating a nimble business and how that’s critical to fueling growth and deepening customer relationships. 

• How to build a business that thrives in changing environments
• Where to look for signs about what the future of business will demand
• Techniques for building a team and culture that readily adapts to new opportunities
• Strategies for delivering customer-centric digital transformation