The traditional playbook for scaling a service business is changing as technology continues to extend capabilities, automate repetitive work, and create capacity without requiring a proportional increase in headcount. But technology alone doesn't create a scalable business—it takes intentional decisions about people, processes, pricing, and the value you deliver. Join us for an insightful conversation as we explore how service businesses can move beyond founder-led models, build scalable infrastructure, and creating new opportunities for sustainable growth.