NEGOTIATING DURING A CRISIS: ASK THE RIGHT QUESTIONS
Wednesday, May 6 at 2:00 PM ET
During this session, Alexandra Carter will share tactics to finding common ground between what you want and what your clients, vendors, or colleagues need during a crisis; negotiating delayed payments or gaps in service with a client by showing a plan for recovery; how you may need to alter your tactics when negotiating by phone or video, which removes in-person social cues; how to focus on the underlying problem rather than reaching for a short-term solution; and dealing with the two emotions known to kill negotiations—fear and guilt.
Alexandra is the author of Ask for More: 10 Questions to Negotiate Anything (Simon & Schuster, May 5, 2020), a Columbia Law School professor, director of the Mediation Clinic at Columbia Law School, and a world-renowned negotiation trainer for the United Nations.
Click below to join the webinar.
Link will not be live until webinar start time.
Didn't sign up yet? No problem, you can do so here.