10:30 AM - 11:00 AM
The Power of a Smart Pivot
Featuring Julia Hartz, Co-founder, CEO, and executive chair, Eventbrite and Ben Van Leeuwen, Co-founder and CEO, Van Leeuwen Artisan Ice Cream
Moderated by Mike Hofman, Editor in chief, Inc.
When your initial growth strategy runs its course, reinvention becomes a necessity, not a choice. In this session, Ben Van Leeuwen and Julia Hartz share how they adapted their strategies and reignited momentum. From Eventbrite doubling down on power users and building targeted tools to Van Leeuwen pausing expansion, securing capital, and scaling infrastructure, this conversation explores the mindset and tactical moves that transform plateaus into new growth opportunities