10:30 AM - 11:00 AM
The Power of a Smart Pivot
Featuring Ben Van Leeuwen, Co-founder and CEO, Van Leeuwen Artisan Ice Cream and Julia Hartz, Co-founder, CEO, and executive chair, Eventbrite
When your initial growth strategy runs its course, reinvention becomes a necessity, not a choice. In this session, Ben Van Leeuwen and Julia Hartz share how they adapted their strategies and reignited momentum. From Eventbrite doubling down on power users and building targeted tools to Van Leeuwen pausing expansion, securing capital, and scaling infrastructure, this conversation explores the mindset and tactical moves that transform plateaus into new growth opportunities.